Powerful Features for Multi-Channel Communication
Everything you need to manage, route, and monitor SMS, Email, and WhatsApp delivery across multiple providers
Connect Any Communication Provider
Integrate SMS providers (Twilio, Gupshup, Karix), Email services (SendGrid, Mailgun), WhatsApp APIs, or any custom communication API through our no-code interface. No vendor lock-in.
- Visual provider configuration for SMS, Email, WhatsApp
- Support for 30+ popular providers across all channels
- Custom API integration support
- Automatic credential management
- Multi-channel provider health monitoring
Smart Multi-Channel Routing Engine
Automatically route SMS, Email, and WhatsApp messages based on cost, delivery time, geography, channel preference, or custom business logic. Set up complex routing rules visually.
- Channel-specific routing (SMS, Email, WhatsApp)
- Cost-based routing optimization
- Geographic routing rules
- Time-based routing
- Custom routing logic and automatic load balancing
Failover & Retry Logic
Never lose a message. Automatic failover to backup providers across SMS, Email, and WhatsApp when primary fails. Configurable retry logic with exponential backoff.
- Instant failover detection across all channels
- Channel-specific retry configurations
- Configurable retry attempts
- Exponential backoff
- Circuit breaker pattern
- 99.9% uptime SLA
Cross-Channel Analytics Dashboard
Unified dashboard showing delivery rates, costs, latency, and provider performance across SMS, Email, and WhatsApp. Track everything in one place.
- Real-time delivery tracking for all channels
- Channel-wise cost analytics
- Provider performance comparison
- Latency monitoring per channel
- Custom reports and exports
- Cross-channel performance insights
Security & Compliance
Enterprise-grade security with API key management, IP whitelisting, rate limiting, DLT compliance (India), GDPR compliance, and SOC 2 certified infrastructure.
- API key authentication
- IP whitelisting
- Rate limiting per endpoint and channel
- DLT compliance for SMS (India)
- GDPR compliance for Email
- SOC 2 compliant infrastructure
Additional Capabilities
Everything else you need for production-ready SMS infrastructure
Unified REST API
One consistent API endpoint for SMS, Email, and WhatsApp. Switch providers and channels without changing your code.
No-Code Configuration
Set up routing rules, failover logic, and provider settings for all channels through visual interface.
Webhook Support
Get real-time delivery status updates via webhooks for SMS, Email, and WhatsApp. Never poll for status again.
Multi-Region Support
Route messages based on geographic location for optimal delivery and cost across all channels.
Cost Optimization
Automatically route to the cheapest provider while maintaining delivery quality across SMS, Email, and WhatsApp.
Template Management
Manage SMS templates, Email templates, WhatsApp templates, DLT registrations, and compliance in one place.